{"id":9967,"date":"2025-09-01T20:53:42","date_gmt":"2025-09-01T19:53:42","guid":{"rendered":"https:\/\/www.estel.com\/faq\/"},"modified":"2026-03-17T17:06:22","modified_gmt":"2026-03-17T16:06:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.estel.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Estel Offices \u2013 FAQ<\/strong><\/h2>\n\n\n\n
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Is it possible to have a product in a different color or material?<\/h3>\n
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Of course \u2013 our products are available in a variety of colors and finishes. Check the product page online or download the Tech Sheet to see which variants are available for the item you wish to purchase. <\/p>\n\n<\/div>\n<\/div>\n

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Where can I find the instructions to clean your products?<\/h3>\n
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We have created a document containing all the information on cleaning and maintaining our products. You can download it by clicking here<\/a>.<\/p>\n\n<\/div>\n<\/div>\n

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Is it possible to request a quote?<\/h3>\n
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If you need a quote, you can contact us through this form<\/a>.<\/p>\n\n<\/div>\n<\/div>\n

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Where can I find your products in Italy and around the world?<\/h3>\n
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The list of our dealers is available at this link<\/a>.<\/p>\n\n<\/div>\n<\/div>\n

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How can I become an Estel dealer?<\/h3>\n
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If you are a dealer and wish to collaborate with us, send us an email by clicking here<\/a>.<\/p>\n\n<\/div>\n<\/div>\n

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I purchased an Estel product that is still under warranty. Who should I contact to request a replacement or spare part?<\/h3>\n
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For assistance requests on a product under warranty, you can contact us by sending an email by clicking here<\/a>.<\/p>\n\n<\/div>\n<\/div>\n

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I purchased an Estel product that is now out of warranty. Who can I contact for a replacement or repair?<\/h3>\n
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For assistance requests on a product no longer under warranty, you can contact us by sending an email by clicking here<\/a>.<\/p>\n\n<\/div>\n<\/div>\n

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Do you have any special promotions currently running on your products?<\/h3>\n
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To learn about our promotions, you can contact our internal outlet at the following phone number: 0445.38.96.40, or send us an email by clicking here<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

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Collaborative Room – FAQ<\/strong><\/h2>\n\n\n\n
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Can the Collaborative Room be moved?<\/h3>\n
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Yes, once assembled, the Collaborative Room can be disassembled and reassembled in a new location.<\/p>\n\n<\/div>\n<\/div>\n

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How long does it take to install the Collaborative Room?<\/h3>\n
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Installation times vary depending on the size of the pod, but they are generally around 6\u20138 hours.<\/p>\n\n<\/div>\n<\/div>\n

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Is Collaborative Room a free-standing product?<\/h3>\n
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Yes, Collaborative Room is a free-standing product. Note: Wall-mounted compositions are also free-standing but can be placed against a wall. <\/p>\n\n<\/div>\n<\/div>\n

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How is the air exchanged inside the Collaborative Room?<\/h3>\n
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The Collaborative Room is equipped with a mechanical ventilation system (VMC) that provides an air exchange of 240 m\u00b3\/h. For the Phone Booth version, a ventilation system activated by a presence sensor ensures an airflow of 60 m\u00b3\/h. In both cases, the air exchange is well above the minimum requirements set by UNI 10339 standards. <\/p>\n\n<\/div>\n<\/div>\n

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How many people can fit inside the Collaborative Room?<\/h3>\n
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The Collaborative Room is a modular system available in increasing sizes. The smallest version, the Phone Booth 110\u00d7110 cm, is suitable for one person. The largest catalog version, the Collaborative Multiple 295\u00d7295 cm, can accommodate up to 8 people. As mentioned, thanks to its modularity (48 cm increments), it is possible to increase the size of the Collaborative Room and, consequently, its capacity. <\/p>\n\n<\/div>\n<\/div>\n

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How much is noise reduced inside the Collaborative Room?<\/h3>\n
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We have certified the acoustic insulation characteristics of our pods according to UNI EN ISO 717-1 standards, achieving the following results:
COLLABORATIVE ROOM: Acoustic insulation from outside to inside: 26 dB. Acoustic insulation from inside to outside: 34 dB.
PHONE BOOTH: Acoustic insulation from outside to inside: 29 dB. Acoustic insulation from inside to outside: 40 dB. <\/p>\n\n<\/div>\n<\/div>\n

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How is the Collaborative Room powered?<\/h3>\n
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The Collaborative Room is a plug-and-play system: once installed, you only need to connect a single power cable to activate all electrified systems. Each Collaborative Room has at least one removable internal panel that houses the 24V low-voltage electrical wiring. Suspended work surfaces, as well as any tables and seating, and the internal blank panels can be equipped with USB or AC\/DC outlets for device charging and power supply. <\/p>\n\n<\/div>\n<\/div>\n

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How many cables are there inside and outside the Collaborative Room?<\/h3>\n
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The Collaborative Room is a plug-and-play system: once installed, you only need to connect a single power cable to activate all electrified systems.<\/p>\n\n<\/div>\n<\/div>\n

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Is it possible to customize the color of the Collaborative Room?<\/h3>\n
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All blank panels can be customized with fabrics and colors in different finishes, just like the internal furnishings. Check our finishes sheet for more information. <\/p>\n\n<\/div>\n<\/div>\n

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Is the Collaborative Room safe in case of fire?<\/h3>\n
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The Collaborative Room is a UL-certified product, having passed mechanical, stability, and electrical system tests at an international level. The internal ceiling can be prepared for the installation of fire sprinklers.
Note: The fire protection system must be certified and designed by an engineering firm according to the building code of the geographic area where the building is located. <\/p>\n\n<\/div>\n<\/div>\n

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Can the inside of the Collaborative Room be sanitized?<\/h3>\n
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All materials that make up the internal and external surfaces of the Collaborative Room are easy to sanitize: glass, aluminum, and fabric parts can be treated with alcohol-based solutions to eliminate germs and bacteria.<\/p>\n\n<\/div>\n<\/div>\n

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Is the Collaborative Room equipped with lighting?<\/h3>\n
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The Collaborative Room and Phone Booth are equipped with ceiling-mounted LED lighting. For the Phone Booth, the lights are activated by presence sensors, while for the Collaborative Room, they are controlled via remote. The remote also allows dimming, enabling brightness adjustment to suit individual visual needs. The lamps provide an average illuminance of 500 lux on the work surface. <\/p>\n\n<\/div>\n<\/div>\n

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Can a person with a disability access the Collaborative Room?<\/h3>\n
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The Collaborative Room is an ADA* compliant product and has been designed following the seven principles of Universal Design, so that the greatest number of people can have access to a high-performance, accessible workspace for meetings and collaboration. There are no ramps or raised profiles obstructing entry, and the internal space, appropriately furnished, allows easy movement within the room.
*Act for Accessible Design<\/a> <\/p>\n\n<\/div>\n<\/div>\n

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What are the dimensions of the Collaborative Room?<\/h3>\n
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The Phone Booth and Collaborative Room are modular products: in addition to the \u201cstandard\u201d sizes listed in the catalog, it is possible to design larger versions following the 48 cm increment.
Standard Phone Booth dimensions: 110\u00d7110 \u2013 110\u00d7151 \u2013 151\u00d7110 \u2013 199\u00d7151 cm
Standard Collaborative Room dimensions: 192\u00d7199 \u2013 247\u00d7247 \u2013 295\u00d7247 \u2013 295\u00d7391 \u2013 295\u00d7487 cm<\/p>\n\n<\/div>\n<\/div>\n

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What materials is the Collaborative Room made of?<\/h3>\n
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Structure in aluminum, blank panels in wood multilayer covered with sound-absorbing fabric, glass modules in glass, hinged door in tempered glass.<\/p>\n\n<\/div>\n<\/div>\n

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Is the Collaborative Room a sustainable product?<\/h3>\n
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The entire Estel production chain is ISO14001 and FSC certified. Our company uses over 100% of its energy from renewable sources.
The Collaborative Room therefore contributes to the LEED score for sustainable buildings, thanks to the materials it is made of. All components of the Collaborative Room can be sent for recycling once disassembled. <\/p>\n\n<\/div>\n<\/div>\n

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Where can I see and try Collaborative Room in person?<\/h3>\n
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Using the dedicated form, you can book a visit to one of our showrooms to see and experience Collaborative Room firsthand. You can see it in person in Vicenza, Milan, Rome, Foggia, New York, Shanghai, Barcelona, and Madrid. <\/p>\n\n<\/div>\n<\/div>\n

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How much does Collaborative Room cost?<\/h3>\n
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Contact us for more information<\/a><\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

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Service-related questions \u2013 Collaborative Room<\/strong><\/h2>\n\n\n\n
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Is Collaborative Room a free-standing product?<\/h3>\n
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Yes, Collaborative Room is a free-standing product. Note: Wall-mounted compositions are also free-standing but can be placed against a wall. <\/p>\n\n<\/div>\n<\/div>\n

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Who is responsible for the installation of Collaborative Room?<\/h3>\n
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Estel Group can provide the client with a team of installers capable of handling the assembly and testing of the product.<\/p>\n\n<\/div>\n<\/div>\n

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What are the delivery times?<\/h3>\n
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Delivery times may vary depending on the geographic area and the type of product. Contact us for more information. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

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Restpod – FAQ<\/strong><\/h2>\n\n\n\n
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What is Restpod?<\/h3>\n
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Restpod is a multisensory module based on the principles of biophilic design, created to provide regenerative breaks in the workplace.<\/p>\n\n<\/div>\n<\/div>\n

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What are the benefits?<\/h3>\n
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Restpod helps reduce stress, improves psychophysical well-being, and contributes to creating a positive and productive work environment.<\/p>\n\n<\/div>\n<\/div>\n

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How does the experience work?<\/h3>\n
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The module integrates wooden walls, stabilized moss, plants, adjustable lighting, and a screen that plays nature-related videos, creating a relaxing multisensory environment.<\/p>\n\n<\/div>\n<\/div>\n

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How many minutes can the break last?<\/h3>\n
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According to our scientific tests, just 15 minutes in the Restpod are enough to reduce heart rate and stress levels.<\/p>\n\n<\/div>\n<\/div>\n

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Is Restpod customizable?<\/h3>\n
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The available configurations are outlined in the technical specifications, ensuring the features validated by research are maintained.<\/p>\n\n<\/div>\n<\/div>\n

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Where can it be installed?<\/h3>\n
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Restpod can be placed in offices, commercial spaces, healthcare environments, and residential settings, identifying the ideal location to ensure accessibility and privacy.<\/p>\n\n<\/div>\n<\/div>\n

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Is it easy to install?<\/h3>\n
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Yes, the installation time ranges from 6 to 8 hours. Restpod is a Plug & Play solution and only requires a power outlet. <\/p>\n\n<\/div>\n<\/div>\n

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Can the module be moved?<\/h3>\n
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Yes, Restpod is a free-standing module and can be easily disassembled and reassembled in a new location.<\/p>\n\n<\/div>\n<\/div>\n

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How many people can it accommodate?<\/h3>\n
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Restpod is designed for use by a single person at a time.<\/p>\n\n<\/div>\n<\/div>\n

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Is it accessible for a person with disabilities?<\/h3>\n
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Yes, Restpod is ADA compliant, designed to ensure equal access for people with disabilities.<\/p>\n\n<\/div>\n<\/div>\n

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Is it a sustainable product?<\/h3>\n
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Yes. The entire Estel production chain is ISO14001 and FSC certified. All components of Restpod can be recycled once disassembled. <\/p>\n\n<\/div>\n<\/div>\n

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Does it require any special maintenance?<\/h3>\n
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No. The only required activity is watering the plants when the sensors in the pots indicate the need for irrigation.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Check the FAQ to find answers to your questions.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9967","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.estel.com\/en\/wp-json\/wp\/v2\/pages\/9967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.estel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.estel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.estel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.estel.com\/en\/wp-json\/wp\/v2\/comments?post=9967"}],"version-history":[{"count":4,"href":"https:\/\/www.estel.com\/en\/wp-json\/wp\/v2\/pages\/9967\/revisions"}],"predecessor-version":[{"id":10068,"href":"https:\/\/www.estel.com\/en\/wp-json\/wp\/v2\/pages\/9967\/revisions\/10068"}],"wp:attachment":[{"href":"https:\/\/www.estel.com\/en\/wp-json\/wp\/v2\/media?parent=9967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}