Assistance

Check the FAQ and find the answers to your questions.

Faq

Where can I find the technical data sheets of your products?
You can download the product data sheet directly from the product page by clicking on "Tech Sheet" in the Download section.
Is it possible to have a product in different color or material?
Of course - our products are available in different colors and finishes. Consult the product sheet online or download the Tech Sheet to see which variants you can make the item you want to buy.
Where do I find the instructions to clean one of your products?
We have created a guide with all the information for cleaning and maintenance of our products, you can download it by clicking here.
How can I ask a quotation for a product?
If you need a quotation, you can contact us through this form.
Where can I find your products in Italy and in the world?
The list of our dealers is present at this link.
How can I become an Estel retailer?
If you are a retailer and would like to work with us, please send us an email by clicking here.
I purchased an Estel product that is still under warranty, who should I contact to request a replacement or a replacement?
For requests for assistance on a product under warranty you can contact us by sending an email by clicking here.
I have purchased an Estel product which is now out of warranty. Who can I contact for a replacement or repair?
For requests for assistance on a product no longer under warranty you can contact us by sending an email by clicking here.
Do you have any special promotions in progress on your products?
To discover our promotions you can contact our internal outlet at the following telephone number: 0039 0445389640 or send us an email by clicking here.